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Early Help

Early Help Journey

Step One

Family/Practitioner identifies need for multi-agency Early Help offer or Step across from Social Care

Step Two

Practitioner explains Early Help to the family. Consent obtained

Step Three

Identify practitioners / agencies involved with or could be involved with the family – see webpage  (Locality Officer / Practitioner Forum)
Convene a Team Around the Family (TAF) meeting
Identify lead practitioner


Early Help Assessment started on Right For Children (RFC) – all agencies / practitioners add their information
Family plan agreed at TAF meeting – information to be added to RFC by all agencies
Identify lead practitioner

Step Four

Early Help Triage Request form (where applicable) submitted to Triage, RFC updated

Step Five

Review of progress Plan & Review. 12 weeks review cycle (sooner if there is a change)

Step Six

Step down to single agency/universal or Step up to statutory services, call the MASH Consultation Line on 0345 155 1071.


If at any stage a child is at imminent risk, call the MASH Consultation Line on 0345 155 1071.

If you are worried about the safety or wellbeing of a child or young person in Devon,
please complete the request for support online form.


If you think that the child is at risk of significant harm,
contact our Front Door directly by calling 0345 155 1071.


In an emergency call 999.