Training Bulletin July 2025

Award in mental health and wellbeing (Level 2) (LearnDevon adult learning and skills)

This course is aimed at people interested in learning more knowledge of physical and mental health and wellbeing, or developing their skills in supporting the health of themselves or others. It is for anyone who is wishing to upskill, or who is looking to change career and be in a profession where people are at the forefront. You may also just find the subject of mental health interesting and would like to learn more.

During this course you will learn: The meaning of the term ‘mental health’, the different types of mental health conditions, the impact of drugs and alcohol on a person’s own mental health, the impact of social media on a person’s own mental health, how to look after own and others physical and mental health and how to seek help and support with your own and others mental health.

Your course will include presentations from your tutor, discussions, the sharing of experiences and insights. Your tutor will support you throughout. You will be encouraged to share good practice with other learners in group discussions and reflecting on practice.

This course is free to attend and in total there are 13 sessions taking place in Exeter.

👉 Book on to the award in mental health and wellbeing Course.

Multi-Agency Courses – July 2025 – December 2025

To book your place on the courses/workshops below, please click on the links below, next to the course information. If you don’t have a DeL account, email safeguardingelearning-mailbox@devon.gov.uk

Tools to Assess Neglect (Graded Care Profile 2)

This is an assessment tool that supports practitioners to make a judgement about whether or not parental care is neglectful. The tool helps practitioners to measure the quality of care given to a child and make it easier for professionals to spot when sub-optimal parenting is putting a child at risk of harm. Run over 2 sessions, 4.5 hours in total.

👉 Book on to a Tools to Assess Neglect course.

Making Sense of Neglect Group 3 Special Interest Refresher

If your safeguarding training needs updating and you have previously attended the Group 3 Core, you can now attend this course as a refresher.

Who is this training for?

This training is for staff and volunteers at all levels who work with children, young people, families, and parents or carers. It’s designed for those who are in a position to identify signs of child abuse or neglect. You might also be involved in assessing, planning, intervening, and reviewing the needs of the child and parenting capacity when there are concerns. It’s also suitable for Designated Safeguarding Officers and Deputies.

Key Learning Objectives 

• Understand Neglect: Know how to define neglect and understand how it’s different from other types of abuse.
• Identify Signs and Influencing Factors: Spot the physical, emotional, and behavioural signs of neglect.
• Impact: Understand how neglect impacts across the life of the child.
• Engagement: Engaging families when neglect is a concern.
• Assessments: Understand the effective steps to take when assessing a suspected case of neglect.
• Drift and Delay: Find out more about how we can reduce the risk of long term, low-level neglect.
• Information Sharing and Professional Curiosity: Learn why these are important skills, and how to use them in the context of child neglect.

There is a cost of £130 to attend the Refresher training for non-funded organisations.

👉 Book on to a Making Sense of Neglect Group 3 Special Interest Refresher course.

Multi Agency Safeguarding and Child Protection (Group 3 Core)

This course is suitable for staff and volunteers who work with children, young people, families and parents or carers where they are in a position to identify signs of child abuse or neglect and who may then be asked to contribute to assessing, planning or intervening and reviewing the needs of the child and parenting capacity where there are safeguarding concerns. This course is also suitable for Designated Safeguarding Officers and Deputies.

This multi-agency safeguarding training incorporates the competencies described in Working Together 2023 and the Intercollegiate Document: Safeguarding Children & Young People.

We have adapted our face-to-face training so that the Group 3 Safeguarding and Child Protection Course is now delivered virtually. It is a blend of digital, on-line, e-learning and home study. All tasks must be completed for you to qualify for your certificate.

There is a cost of £130 to attend the Group 3 Core training for non-funded organisations.

👉 Book on to a Multi Agency Safeguarding and Child Protection (Group 3 Core) Course.

Dealing with Difficult and Resistant Behaviour

This training may also be referred to as ‘Courageous Conversations’. This course can help you to broach difficult subjects with parents/carers (both early help and needing to make a referral to children’s social care); can help you to feel safe and confident in having courageous conversations with families; will help you consider the responses we may receive from parents/ carers and how lived experience impacts on the response. This is funded by us to attend.

👉 Book on to a Dealing with difficult and resistant behaviour course.

Introduction to Restorative Practice Workshops

A Multi-agency approach to Restorative Practice Workshop invites you to build on the skills and knowledge outlined in our Restorative Practice e-learning module.

This is a one-day workshop facilitated by Devon Restorative Practice Advisors and Learning & Development colleagues.

Workshops will be delivered “face to face” in each Devon locality. By using a range of practitioners based and working in Devon, we are also able to offer follow-up and on-going restorative support and assistance to you and your teams helping to embed learning in day-to-day practice.

👉 Book on to an Introduction to Restorative Practise Workshop.

Understanding the Role of the Special Guardianship Support team

These lunch-time one hour bite-size workshops have been designed to give you more information about the role of the Special Guardian Support Team, how they fit in with other service and will provide you with examples of the Special Guardian Support Team practice. More and more Special Guardian Order’s are being used for permanence for children, so this session will provide some work stories and provide you with more details about what the team does. No interaction required although there will be an opportunity for Q&As.

This is funded to attend.

👉 Book on to a workshop in Understanding the Role of the Special Guardianship Support Team.

Local Authority Designated Officer (LADO) training

We now offer live Teams training every 3 months facilitated by a LADO. This is the preferred way for you to develop your knowledge and understanding about the LADO service. This will give you an opportunity to meet some of the team and to ask any questions. The LADO training is aimed at all staff and volunteers who are in regular contact with children and young people.

This is funded to attend.

If you cannot attend the Teams training there is a PowerPoint presentation you can access which will cover the same information.

👉 Book on to a LADO training course.

Confidence in Attending Child Protection Conference Training

This course is for practitioners working with children, young people and families who may have to attend a Child Protection Conference as part of their role and want to feel more confident about contributing and contributing to the child protection processes.

Target audience – range of multi-agency professionals who work with children and are likely to need to attend a Child Protection Conference. You may have already attended a conference or you may be new to the process. It is open to all professionals who either wish to update their knowledge or to learn about the process. Professionals may include (but not exclusive to this list):

• Health Services (GPs, health visitors, midwives, school nurses)
• School & education staff
• Early Help practitioners
• Probation
• Children’s Services Staff (domestic abuse practitioners, mental health practitioners, family practitioners)
• Children Centre staff and Early Years & Childcare practitioners
• CAMHs, Community Mental Health Team,
• Youth Workers

Ideally, delegates should complete the Group 3 Core Multi-Agency Safeguarding & Child Protection course.

👉 Book on to a Confidence in Attending Child Protection Conference training course.

Fully Funded E-learning Modules and Video Learning Opportunities

For more information, see our online learning and resources page.

Right for children training – further dates to be arranged

This free training is for any professional working with children, young people and their families. Right for Children is the IT platform for recording all Early Help support for families in Devon.

Right for Children: Part One – An Introduction into Early Help, Right for Children and What Makes a Good Assessment

👉 Book on to a Right for Children: Part One training course.

Right for Children: Part Two – Plan and Review and What Makes a Good Team Around the Family (TAF) Meeting

👉 Book on to a Right for Children: Part Two training course.

Please email for enquiries: rightforchildren@devon.gov.uk

Bite Size Multi-Agency Learning Action Sets – (one) Purposeful Contacts

Who’s it for? Anyone working or volunteering with children, young people and families.

Learning Outcomes:

• Understand what constitutes a purposeful contact or visit whether routine or compliance-based
• Identify how purposeful visits contribute to safeguarding, early intervention and improved outcomes for children, families, and vulnerable adults
• Learn how to use a structured approach to plan, carryout and reflect on contacts and visits, with clear objectives and outcomes
• Understand how it’s important to communicate, coordinate and share information with other agencies before, during, and after a visit to ensure a holistic approach
• Understand the importance of identifying and responding to signs of risk or need

👉 Book on to a Bite Size Multi-Agency Learning Action Sets – (one) Purposeful Contacts course.

Bite Size Multi-Agency Learning Action Sets – (two) Analysing Risk

Who’s it for? Anyone working or volunteering with children, young people and families.

Learning Outcomes:

• Understand the principles of risk analysis, particularly in a multi-agency context, and the importance of a shared understanding across agencies
• Identify key indicators of risk and protective factors
• Learn the importance of applying structured risk assessment approaches using tools or frameworks
• Understand how to ask the right questions, challenge assumptions and avoid confirmation bias when assessing risk

👉 Book on to a Bite Size Multi-Agency Learning Action Sets – (two) Analysing Risk course.

Bite Size Multi-Agency Learning Action Sets – (three) Planning

Who’s it for? Anyone working or volunteering with children, young people and families.

Learning Outcomes:

• Understand the purpose and principles of multi-agency planning, and the importance of clarifying roles and responsibilities across Agencies
• Learn the importance of collaborative plans which are child-focussed and responsive to assessed needs, using planning tools and frameworks effectively
• Be confident in promoting the voice of the child and the family in planning

👉 Book on to a Bite Size Multi-Agency Learning Action Sets – (three) Planning course.

Bite Size Multi-Agency Learning Action Sets – (four) Voice of the Child

Who’s it for? Anyone working or volunteering with children, young people and families.

Learning Outcomes:

• Understand the concept of “voice of the child” and what it means to hear, value and act on the views, wishes and feelings of children
• Appreciate how listening to children contributes to safeguarding, planning, and promoting positive outcomes
• Explore common challenges such as age, communicate needs, trauma and power dynamics
• Learn how to embed the child’s perspectives in documentation, decision-making and reviews, ensuring their voice influences outcomes
• Understand how different agencies can support and reinforce each other in listening to and acting on what children say

👉 Book on to a Bite Size Multi-Agency Learning Action Sets – (four) Voice of the Child course.

Bite Size Multi-Agency Learning Action Sets – (five) Partnership Working

Who’s it for? Anyone working or volunteering with children, young people and families.

Learning Outcomes:

• Understand the principles of effective partnership working
• Recognise the challenges and benefits of multi-agency collaboration and learn how joint working improves outcomes
• Explore effective use of communication which is clear, respectful and timely in order to share information, escalate concerns and coordinate interventions
• Learn the importance of shared decision-making and planning approaches

👉 Book on to a Bite Size Multi-Agency Learning Action Sets – (five) Partnership Working course.

Bite Size Multi-Agency Learning Action Sets – (six) Recording

Who’s it for? Anyone working or volunteering with children, young people and families

Learning Outcomes:

• Understand the purpose of effective recording, and how this supports safeguarding, continuity of care, accountability and reflective practice
• Learn what makes a record clear, concise, factual, analytical, and child-centred
• Explore the differences between fact, opinion and analysis
• Increase confidence in including the views, wishes and experiences of children and families in records
• Understand legal, ethical and organisational requirements and the importance of sharing records in the multi-agency arena

👉 Book on to a Bite Size Multi-Agency Learning Action Sets – (six) Recording course.

ICON Training

Abusive head trauma is a devastating condition that can occur when a person shakes a baby. This short training provides key information for professional who come into contact with parents. The aim is to raise awareness and providing strategies and prevention information within the ICON intervention that can prevent babies being shaken. If you work directly with families this training would really benefit you.

Who should attend these bitesize webinars?

Anyone involved with supporting or working with children and families (voluntary or paid staff) including Family Practitioners, Social Workers, Early Years & Childcare practitioners, Health visitors, Community Health Workers and staff nurses. Family Hub staff and practitioners, education Pastoral Support staff, church, faith and voluntary sector community groups

👉 Book on to an ICON training course.

For all training sessions the following is relevant

Cancellations and Non-Attendance – Terms & Conditions

Cancellations – you or your organisation will be charged if we don’t receive you cancellation at least 4 weeks before the training date or tell us about someone who will attend in your place.

• Non-attendance – if you don’t turn up or arrive late/leave early, we reserve the right to charge you or your organisation.
• What will I be charged? £65 per person
• Extenuating Circumstances – you will not be charged if there are circumstances beyond your control which have had an impact on your ability to attend a course. Generally, they are circumstances of a medical or personal nature that are out of your control, and which could not be prevented. They must have had a significant impact on your ability to attend, for example, significant illness, bereavement, having to attend court, being a victim of crime or another acute trauma. It is important to remember that only the most serious extenuating circumstances will be considered.

Who do I contact if I’ve got any queries? You can email safeguardingelearning-mailbox@devon.gov.uk If you are unsure of anything, including:

• whether you have to pay
• if the course is appropriate for your work role
• the Zoom link you will be sent by Dialogue, our training providers
• cancelling your place

Differences you need to know – Top tips

Devon Safeguarding Children Partnership website Training and events page.

Check out the Training and Events Calendar for coming training sessions and events. We have training advertised from May 2024 to March 2025. If you would like to attend one of these sessions, please click onto the ‘View Event’ button of your chosen training, this will give you further course information.

There will be an option to ‘Book a Place’ if you already have a DEL (Devon Electronic Learning) account, if you click that it will take you through to the booking page on DEL for that course.

What if you do not have a DEL account?

There is an option to fill in the training request form. Once we receive this the administrator will create a DEL account for you to be able to book onto the course.

Please note that by completing this form does not automatically mean you have been allocated a place.

Some courses have a cost of £130 to attend for organisations that do not pay into the DSCP ‘pot’. We will make the cost clear to you when your request for a DEL account is dealt with.

Please contact – safeguardingelearning-mailbox@devon.gov.uk for any enquiries.

DEL (Devon Electronic Learning) (for those who already have an account)

This is the platform for booking courses, accessing eLearning and video learning. When you access this platform, you should ‘land’ on a Dashboard. This varies for different departments for example if we in DSCP set up your account you will land on our Dashboard if you are an Early Years colleague you will land on their Dashboard.

The Dashboard is set out so that it is as customer friendly as possible, under each heading (button) there will be a list of courses or learning.

For Example on DSCP Dashboard under Safeguarding, MASH (now known as Front Door) and Early Help you will find – Child Protection Group 3 Refresher, Dealing with Difficult and Resistant Behaviour (also referred to as Courageous Conversations), Multi Agency Safeguarding and Child Protection Group 2 Core eLearning and Multi Agency Safeguarding and Child Protection Group 3 Core training etc .

In the top right-hand corner of your screen there is a search function. Also, on the landing Dashboard page there are frequently asked questions to assist you to navigate around the platform.

There is a team of technical help available for DEL, please call Learning Pool help desk – 0345 0744 114 or email support@learningpool.com

How to Access a Certificate after training is completed

Please log into your DEL account via this link https://devon.learningpool.com/login/index.php, put in your user name and password.

On the top ribbon you will see ‘My Learning’ click on this it will dropdown, choose either ‘My Booking-then Past Bookings or Record of Learning’ then click onto the title of the training you require your certificate for, this will take you to the page you require, scroll down until you reach the evaluation (please complete this if there is one for that course) once completed it will release your certificate, which will be located beneath the evaluation.

We also advertise events for other organisations on the Devon SCP website. This highlights month by month training that is available.