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Quality Assurance Framework

The Quality Assurance Framework (QAF) is at the heart of Devon Safeguarding Children Partnership efforts to safeguard children in Devon.

This QAF starts from a number of key principles:

  • That safeguarding is never perfect and constant scrutiny is required to ensure there is continuous improvement evident across the system
  • That the most effective quality assurance comes from the nature and detail of the organisational and partnership culture and leadership
  • The QAF needs to offer reassurance that all parts of the system are working effectively both individually and collectively to safeguard children.
  • Measures of outcomes for children are clearly the most important ones to assess but measuring the effectiveness of the system also requires a focus on both inputs and outputs as well as outcomes.
  • The QAF has to provide learning back into the system – its core purpose is to improve service provision not simply describe or criticise it

Useful links

Case resolution protocol


If you are worried about the safety or wellbeing of a child or young person in Devon,
please complete the request for support online form.


If you think that the child is at risk of significant harm,
contact our Front Door directly by calling 0345 155 1071.


In an emergency call 999.