QARSS mailboxes are changing from 23 June

As part of Devon Children’s Services’ transition from four localities to a new three-locality model, the Quality Assurance Review & Safeguarding Service (QARSS) Business Services team will be updating its mailboxes to align with this change.

From Monday 23 June 2025, please use the following new area mailboxes:

📍 Exeter & East locality
📨 SafeguardingService.Exetereast@devon.gov.uk
👉 Safeguarding Children Exeter East – Mailbox on the DCC internal global address list.

📍 North locality
📨 SafeguardingService.Northmid@devon.gov.uk
👉 Safeguarding Children North Mid – Mailbox on the DCC internal global address list.

📍 South locality
📨 SafeguardingService.Southwest@devon.gov.uk
👉 Safeguarding Children Southwest – Mailbox on the DCC internal global address list.

In addition, there is a new dedicated mailbox for Young Asylum Seekers:

👤 Young Asylum Seekers
📨 SafeguardingService-AsylumSeekers@devon.gov.uk
👉 Safeguarding Children – Asylum Seekers – Mailbox on the DCC internal global address list.

The current four locality mailboxes will remain active until 31 December 2025. During this transition period, any emails sent to the old mailboxes will be automatically redirected to the appropriate new mailbox. An out-of-office message will also notify senders of the updated contact details.

If you have any questions or need further clarification, please contact:

• Alison Brooks, Business Support Manager – Child in Care
• Matthew Bones, Business Support Manager – Child Protection