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Our policies and procedures

Escalation protocol – conflict resolution and professional disagreements

Everyone, including children, adults and practitioners should feel able to challenge decision making and to see this as their right and responsibility to promote children’s safety. Different viewpoints and perspectives are key to protecting children. It is inevitable that this will, at times, lead to a difference of opinion on the levels of concerns and risk and the best course of action.

Updated: February 2024

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If you think that the child is at risk of significant harm, contact our Front Door directly by calling 0345 155 1071. In an emergency call 999.


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